A short, sharp note every other Thursday. Operator playbooks, automation examples, and what we shipped. No fluff, never more than a 6-minute read. 18,000+ subscribers and counting.
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A live build: refund-monitoring agent that pings ops, files a ticket, and learns over time.
Franchise console, inventory smart-counts, the new offline sync engine.
Spoiler: it's not magic, it's three menu changes and one Azraq automation.
An argument for treating the register as a data plane, not an app.
The guardrails we ship by default, and why they matter more than the algorithm.
Their CIO walks through the consolidation, the failures, and the savings.